DMC Network, LLC is a partnership of premier destination management companies (DMCs) representing exceptional experience, in-depth knowledge and solid relationships in more than fifty North American destinations.

As partners we are committed to a strict set of industry leading standards in business ethics and operational expertise. As our professional guidelines, these standards focus on achieving client satisfaction, risk management, financial stability, and professional leadership. Click here to learn more.

Now, through our alliance with Ovation Global, we are able to assist you by extending our reach to more than fifteen international destinations from Dublin to Dubai!

The DMC Network is proud to have Ovation DMC as a strategic partner. To find out more about this partnership, click here.

Why our clients turn to the DMC Network…

The DMC Network is proud of the fact that nine of our DMC members have already achieved their ADMC accreditation from the Association of Destination Management Executives. They represent roughly one third of DMCs worldwide with this accreditation.

Making you look good is important to us...
we understand the accountability you have for your meetings and events and, as your supporting partner, we are committed to assisting you in reaching your objectives and achieving your goals.

We save you valuable time…
focus on the tasks you need to be addressing -- let us offer the local expertise and connections you need to manage your event efficiently.

Our experience is everything...
DMC Network companies average 27 years in business and apply proven "DMC best practice" strategies to make your event creative and successful.

That longevity also translates into solid vendor relationships, strong buying power and top tier performance again and again.

Relationships matter...
clients of the DMC Network return, meeting after meeting from one destination to the next.

Standards of Operation

The DMC Network’s strong reputation as well as its future success is based upon two critical sets of standards - those which we use to locate and evaluate our member organizations and those that we use as our standards of operation.

Our standards for consideration include:

• Five years of business as a DMC and a Member in good standing with the local CVB
• Professional affiliation with the Association of Destination Management Executives
• A minimum of two management level staff that carry a DMCP or CMP professional certification.
• ADME accreditation of all DMC Network Members will be mandatory by 2009
• Five Client References and Two Vendor References
• A Minimum of $2 Million of Liability Insurance
• Active Membership in at least two nationally established professional organizations
• Two Bank References

Our operational standards include but are not limited to:

• DMC Network members will provide prompt acknowledgement of all client and prospective client inquiries within one business day.
• DMC Network members will provide customized proposals within 72 hours of receipt of an RFP unless otherwise communicated and agreed upon with client.
• For scheduled site inspections, DMC Network members will conduct due diligence to confirm the availability of venues for specific event dates prior to site unless otherwise communicated to client in advance.
• DMC Network members will arrange for program staff to be accessible by cell phone 24/7 beginning 24 hours prior to program start through the duration of the program.
• DMC Network members will contact hotel CSM no less than one week prior to program and be available to accompany client to scheduled pre-con.
• DMC Network members will keep and maintain updated records on key suppliers including Certificates of Insurance and specialized Permits.
• DMC Network members will provide final complete and accurate invoices within 10 business days of program completion.
• DMC Network members will request a performance evaluation on every program.

Some of these terms may seem very rigorous while others appear to be obvious criteria but the fact is that a many DMCs don’t adhere to or operate within these guidelines. It is upon this need for a set of recognized ‘best practices’ that the DMC Network was founded and continues to thrive.

Strategic Planning

Vision:
To be recognized globally as the first choice for successful meetings, events and destination Services.

Mission:
We are a global partnership of premier destination management companies providing clients with creative, cost effective solutions.

Values:

Stability – our partner companies average more the 22 years in business, more the 4 million dollars in liability insurance (twice the industry average) and total more than 100 million dollars in collective sales which provides the highest level of added security for our clients. 

Recognized Performance – with the largest number of accredited Destination Management Companies (ADMC) and Destination Management Certified Professionals (DMCP) in the industry, we provide unparalleled knowledge and experience to our clients.

Integrity – we require the highest level of ethical and professional standards in every aspect of our business.

Customer Satisfaction – we use our customer surveys to drive continuous improvement within our network.

Creativity – We use all of our accreditations and resources in the design of award winning customer solutions for our clients.